AUTHENTICK YOU TERMS AND CONDITIONS
1. Preliminary
1.1. These Terms and Conditions (“Terms”) regulate the rights and obligations between you (“User”) and Authentick You (“Authentick You”).
1.2. By using, accessing, browsing or in any other way interacting with our website, content, and forms, the presumption is valid about your full comprehension and acceptance of these Terms as being mentioned and regulated hereby.
1.3. Your sole option to express your disapproval with our Terms is to prevent yourself from further use of and/or access to our website.
2. Website
2.1. Please note that all information and content you can find on our website are protected by the international and national intellectual property laws and copyright. Authentick You doesn’t grant its Users with any kinds of licenses, rights or any other way that can allow you to claim, own or exclusively use our intellectual property and copyrighted material.
2.2. Authentick You reserves the right to change, adjust, update, or in any other way modify the website’s elements and content, without an obligation to inform you each time about these activities. It is your obligation to inform yourself about the latest and valid version of our Terms.
2.3. We can’t accept the responsibility for the information and content you can find on our website. All information and content are presented and used “AS THEY ARE.” By accepting our Terms, you are also acknowledging that your use of our website is entirely at your own risk.
2.4. We are totally committed to providing our Users with the most helpful experience on our website. However, we can’t guarantee that our content and information will be error-free all the time. For these eventualities, we can’t accept any kind of responsibility.
3. Third-parties
3.1. We don’t make any representations or guarantees regarding the third-parties you may get in contact with through or on our website.
3.2. When you access and/or visit a non-Authentick You website, including situations when our logo can be visible on these websites, you understand that you are interacting with the completely different and independent entity.
3.3. Please note that we don’t have control or assume any kind of responsibility for the content, information or behaviour associated with these third-party websites.
3.4. You accept the full responsibility for any potential damages, loses or similar inconveniences directly or indirectly associated with your use or access to these third-party websites.
4. Liability
4.1. UNDER NO CIRCUMSTANCES WILL AUTHENTICK YOU ACCEPT THE RESPONSIBILITY OR BE LIABLE TO THE USERS FOR ANY GENERAL, SPECIAL, DIRECT OR INDIRECT DAMAGES OR LOSSES, ASSOCIATED WITH THE USE OF OUR OR THE THIRD-PARTY WEBSITES, INCLUDING WITHOUT ANY LIMITATION TO THE POTENTIAL LOST PROFITS, BUSINESS OPPORTUNITIES, DATA LOSS OR BREACHES, EVEN IF WE HAVE EXPRESSLY ADVISED OUR USERS ABOUT THE POSSIBILITY OF SUCH LOSSES AND DAMAGES.
4.2. YOU ACCESS AND PROCESS ALL INFORMATION AND CONTENT PROVIDED BY US “AS THEY ARE” WITH THE SOLE OPTION TO EXPRESS YOUR DISAPPROVAL BY NOT ACCESSING OUR WEBSITE AND NOT USING OUR CONTENT AND INFORMATION IN THE FUTURE.
4.3. WE PROVIDE NO WARRANTIES AND REPRESENTATIONS, BOTH IMPLIED AND EXPRESS, INCLUDING ALL IMPLIED WARRANTIES AND GUARANTEES FOR A SPECIFIC OR GENERAL PURPOSE OR USE, NON-INFRINGEMENT AND MERCHANTABILITY.
4.4. You accept to exclude the Authentick You from any liability related to any delay, failure or inability to provide some of our website’s content or feature due to the circumstances or reasons that could not be predicted, prevented or avoided despite our greatest efforts, care or attention.
4.5. We can’t be held liable for the complete or partial unavailability of our Website regardless of the causes.
4.6. Under no circumstances will Authentick You give a warranty or accept the responsibility for your expectations or the results based on your previous or future use of our website.
5. Coaching
5.1. One to one sessions will be carried out either face to face or via Zoom at mutually agreed dates and times.
5.2. If you need to cancel a one to one session, you should provide me with at least 48-hour notice (by email to [email protected] or by phone to +352 691 91 98 76), and I will endeavor to reschedule the session to a mutually convenient date and time. If you provide me with less than 48-hour notice or fail to provide me with any notice I may not be able to reschedule the session and shall not be obliged to refund you any amounts paid in relation to such session.
5.3. Please be on time to all appointments. If you arrive late for a session, I will try to extend the end time but if this is not possible, the session will end at the scheduled time and I will not be obliged to refund you any amounts paid in relation to such session.
5.4. Coaching sessions may include setting priorities, establishing goals, identifying resources, healing, brainstorming, creating action plans, asking clarifying questions, and providing models, examples, and in-the-moment skills training.
5.5. Payments for our sessions can be carried out directly via our website. All payments once made are non-refundable.
6. Responsibilities
6.1. As a coach, I agree to maintain the standards of behaviour as set in the Code of Ethics.
6.2. I shall arrange to provide the coaching to the client and use my best efforts to make myself available.
6.3. I warrant to have received international certification as a “Neuro Active Coach” and “Master NLP Practitioner” and to be capable of performing the coaching activities.
6.4. I am independent contractor therefore the client acknowledges to have engaged me solely as an independent contractor.
6.5. I will endeavour to ensure that all information that I provide is accurate and up-to-date but I shall not be liable for any claims arising from such information being inaccurate or not up-to-date or otherwise.
6.6. Due to the nature of coaching and the fact that your success is dependent on a number of factors over which I have no control, I do not guarantee any particular results. My services are provided “AS THEY ARE.”
6.7. As a client, you are responsible for creating and implementing your own physical, mental and emotional well-being, decisions, choices, actions and results. As such, you agree that the Coach is not and will not be liable for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. You understand coaching is not therapy or medical advice and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease. You understand that coaching is not to be used as a substitute for professional advice by legal, mental, medical or other qualified professionals and will seek independent professional guidance for such matters. If you are currently under the care of a mental health professional, I will recommend that you inform the mental health care provider.
6.8. You acknowledge that the coaching sessions may be personally, emotionally and physically challenging and that there may be occasions on which you will feel emotional challenges – including frustration, annoyance or stress. You must make all efforts and schedule all sessions at such a time to ensure your peak physical, mental and emotional state and condition necessary for the conduct of the session and shall (if necessary) take all steps to cancel any sessions in the event that you are not well enough to continue. You will not hold the coach liable for any loss or cost incurred by you (or any person related to you) in the event of physical, emotional stress or distress caused either directly or indirectly in relation to the coaching sessions. You shall indemnify the coach in the event of any such claim. In addition, you hereby accept that if I determine that you aren’t emotionally or physically capable to go through the session to schedule a new term or should you fail to comply to treat this eventuality as a late arrival with all consequences mentioned above.
6.9. You understand that the power of the coaching relationship can only be granted by you, and you will commit to making the relationship powerful. If you see that the coaching is not working as you desire, communicate with the coach and take action to return the power to the relationship.
6.9.1. You agree to communicate honestly, be open to feedback and assistance and create the time and energy to participate fully in the sessions.
7. Miscellaneous
5.1. These Terms are regulated in accordance with the exclusive jurisdiction of the EU laws and the Luxembourg courts and legal system. Any potential issues or disputes are to be submitted to the Luxembourg courts.
5.2. We are doing our very best to prevent hackers’ attacks, including any potential virus or malware threats. Nevertheless, we can’t give you an absolute guarantee that these unwanted eventualities won’t happen at some point in the future despite our willingness to use all resources available to either avoid, prevent or minimize them.
5.3. You are hereby strongly advised to reach an acceptable settlement and agreement for both parties by means of negotiations and/or mediation regarding any potential disputes or issues associated with these Terms, before reaching out to the legal options.
5.4. These Terms that regulate all rights, obligations, and situations herein explained and described are to supersede any other legal document you have previously accepted or signed, in either oral or written form, between you and Authentick You.
5.5. By accepting our Terms, you hereby accept the unconditional presumption about your full comprehension and acceptance of these Terms’ sections and regulations with no exceptions.
5.6. Any failure to exercise rights and obligations included in these Terms can’t be treated as a waiver of your demands or claims.
5.7. If some Terms’ sections or parts become partially or completely unenforceable or invalid, then the sections or parts that remain will be treated as fully valid and obligatory.
5.8. By accepting our Terms, you also accept the requirement, that any potential claim, request, dispute or some other relevant issue associated with these Terms is to be submitted, discussed, and examined within the limited period of time, previously mutually agreed upon and accepted by both parties. After that particular period of time expires and/or no longer that one year these claims, requests, disputes or other issues are to be treated and accepted as successfully solved and closed. This means that the current state of affairs can’t influence the exclusion of possibility for their reexamining or reopening.
5.9. Under no circumstances will Authentick You accept the responsibility for any action or consequence that is related to our website.
5.10. If you have any questions or suggestions regarding our Terms and Conditions, feel free to submit them by using the following E-MAIL: [email protected]
Updated 2nd of October, 2023.